Care & Maintenance

Your Lume & Timber device is engineered for longevity. Proper care ensures consistent performance, extended lifespan, and a safe, elevated experience with every session.

1. Daily Care

After each use, allow the device to cool completely before cleaning or storing. Wipe all exterior surfaces with a soft, dry microfiber cloth to remove moisture, oils, or residue.

2. Weekly Cleaning

Use a lightly damp microfiber cloth with water only.
Avoid harsh chemicals, alcohol-based cleaners, or abrasive materials.
Ensure no moisture enters vents, seams, or electrical components.

3. Deep Cleaning (As Needed)

For deeper maintenance, gently clean high-contact areas using a mild, non-fragranced soap diluted with water. Wipe dry immediately. Never submerge or rinse the device.

4. Storage Guidelines

Store in a cool, dry environment away from direct sunlight.
Avoid enclosed spaces with high humidity.
Keep the device on a stable, flat surface when not in use.
Do not place heavy objects on top of the device.

5. Cable & Power Care

Inspect power cables regularly for wear or bending.
Disconnect by holding the plug, not the cord.
Avoid wrapping cables tightly; use loose coils to prevent stress.

6. Performance Maintenance

Ensure vents and airflow paths remain unobstructed.
Allow the device to fully cool between extended sessions.
If performance changes, discontinue use and contact support.

7. What to Avoid

Do not use chemical cleaners, solvents, or alcohol.
Do not expose the device to water, steam, or high humidity.
Do not attempt to open, modify, or repair internal components.
Do not operate near heat sources or flammable materials.

8. When to Contact Support

If you notice unusual sounds, inconsistent heat output, visible damage, or any change in performance, discontinue use and reach out to our support team for guidance.